FAQ
How much hair do i need?
A full sew-in weave with premium virgin human hair, would need approximately 8 to 10 ounces of hair. We recommend buying 2 bundles of hair for lengths 14” to 18”. We recommend 3-4 bundles for lengths 20″ to 30" or longer depending on the thickness you are going for. Our raw hair bundles are different we have super double drawn bundles which each are 100g a bundle so three bundles would be more than enough for a full sew in. Each bundles weighs 3. 5 ounces. Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”
Can this hair be colored?
We sale 100% Raw human and premium virgin hair that has not been processed in anyway all of our raw hair comes from one single donor, our premium virgin hair has up to two donors. You can color the hair, however once Virgin or Raw hair is treated in any way, it is no longer virgin. Be sure to keep color treated hair conditioned and moisturized and for the best lasting results after hair is conditioned rinse with cool water and let air dry.
HOW LONG DOES THIS HAIR LAST?
Our hair can last for a long time, the better you take GOOD care of it the longer you can have it and reuse! Our clients generally use our Premium virgin hair 6 months to a year our virgin hair last 2-5 years.
MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:
Shampoo at least once a week
Use a shampoo no higher than pH7
Do NOT massage gently run fingers through hair in a downwards motion
Rinse shampoo thoroughly with lukewarm water
Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
Rinse conditioner with cool water thoroughly
Let air dry
DAILY MAINTENANCE:
Use styling products minimally to avoid build up
For Wavy & Curly hair use a spray bottle of water for natural look and use diffuse hair dryer for the best results for fluffy bouncy curls
For a “WET” look, we suggest a leave in conditioner or curl creme & water
AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT!
Dampen hair with a water bottle
Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
Scrunch up hair gently to reform curls
Let air dry or use diffuser hair dryer
Style as desired
I ordered online, but want to cancel, can i do that?
We are sorry, once an order is placed, it may not be canceled or refunded. We encourage all customer to review their order details carefully before submitting their order.
If i missed my hair appointment as a result of a delayed delivery, will you cover the cost of my Hair Appointment and/ or cancellation fees.
No, we will not cover any cost for any fees associated to the cancellation of hair services and appointments. Please wait to receive and confirm your items purchase before confirming any and all appointments and services.
Do you offer refunds ?
Once and order is fulfilled and shipped there are absolutely NO REFUNDS or EXCHANGES. In the event of a mistake on the sellers behave we offer exchanges of product only if the product is not damaged or have been worn and has been returned in the original condition.
Can i make changes to my order?
To insure a quick and easy process all orders are processed daily as they are received, so orders cannot be altered or changed once your payment is complete.
Does my billing and shipping have to match?
Yes! Billing and shipping does have to match in order for your order to be fulfilled and shipped.